Are Small Businesses Getting Tired of Social Media?

It seems small business owners’ use of social media as a marketing tool may be stalling. According to the most recent American Express OPEN Small Business Monitor, over 40 percent of U.S. small business owners don’t use social media for their businesses.

What’s more, the percentage of small business owners using social media actually declined from spring 2014 to spring 2015. This was true across all social media sites except Instagram, which saw small business usage rise from 5 percent to 9 percent.

A separate study by Thrive Analytics reports that most small business owners plan to keep social media spending the same in 2015 as last year. Not only are entrepreneurs treading water in terms of spending, but they’re actually falling behind in terms of posting. More than half (55 percent) update their social media content monthly or even less often. Just 30 percent update it weekly and only 15 percent do so daily.

Making all of this even more surprising, small business owners in the Thrive study say social media is one of the most effective marketing methods they use. So why not do more of it rather than less?

Small business owners may be caught between a rock and a hard place—they don’t have the manpower to handle social media marketing, nor the budget to hire an employee or contractor to take care of it.

How can you get a grip on social media despite having limited time? Here are some tips:

  • Focus on one social network that works best for you. For most B2C businesses, that’s Facebook or Instagram. For B2B companies, it’s generally LinkedIn or Twitter.
  • Commit to posting a minimum number of times per week. Posting once or twice a week on a regular basis is better than nothing, and will make you stand out from the masses of small businesses who only post once a month.
  • Use social media management tools to simplify things. NutshellMail, TweetDeck, Buffer and Hootsuite are three popular tools to help you do things like schedule posts and see when people mention your business on social media.
  • Cross-promote. Use social media to drive customers to your website or location, not just to get likes or retweets. Include links, offers and other calls-to-action to get customers to buy from you.

If you need help creating a social media plan, a SCORE mentor can help. Visit to get matched with a mentor today. 

Rieva Lesonsky
<p> Rieva is CEO of GrowBiz Media, a content and consulting company specializing in covering small businesses and entrepreneurship. She was formerly Editorial Director of Entrepreneur Magazine and has written several books about small business and entrepreneurship. <br /> <a href="" target="_blank" title="GrowBizMedia"></a> | <a href="" target="_blank" title="Rieva on Twitter">@rieva</a> | <a href="" title="blogs by Rieva">More from Rieva</a></p>


This was very informative

This was very informative thank you!

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