Isaiah Williams Profile Photo

Isaiah Williams

Available

York, ME

Chapter: Seacoast SCORE

Languages:English

How I can help you

I offer clients go-to-market strategy, experience design, operations, process improvement, and sales expertise.  I'm a creative by nature and a senior retailer by trade. 

During my 20 years in the business world, I've provided multi store operations, national sales, franchising, program management, account, and brand leadership for direct-to-consumer (DTC) and business-to-business (B2B) companies.  I'm well versed in the Outdoor (Eastern Mountain Sports, Sierra/TJX, etc.), Hospitality/Ski (Omni Resorts/Bretton Woods), Apparel (Life is Good), and Banking (Comerica, Synovus, Origin, etc.) verticals. 

I've supported non-profit, private, and public organizations of all sizes identify, acquire, retain, deepen and expand their customer base.  As a recent experience design agency director, I advised clients like Comerica Bank how to redistribute and modernize its branch operating models for optimal customer relevancy.  Prior to that, I revamped the stores franchise program for Life is Good by removing startup costs, retrained store owners and staff, implementing faster selling high-margin product, and driving foot traffic through corporate e-commerce and social marketing changes.  As a district manager for EMS, I was heavily involved with events marketing, community outreach, and omnichannel operations during its merger with two other retailers. 

My parents are successful entrepreneurs who got a leg-up from a SCORE mentor many years ago.  I'd like to pay it forward, as they say.  Let's get started. 

Education

B.S., Parks & Recreation Management; A.S., Business Management – University of Maine, Machias, ME

Minor: Marketing & Advertising

 

Communication methods

In Person
Phone
Video

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